I am so grateful I stumbled upon Dr. Sonya and her team at The Dental House. I made an appointment via ZocDoc the night before without doing much research. I was just searching for a dentist who had availability and was covered under my insurance.
With luck and grace I chose The Dental House. When I walked by I took a double take because it's unusual for offices to look this nice (and clean!) that I had to find the sign to make sure.
The front desk greeted me very nicely and even complimented me on my name. I understand that people who work the desk should be kind, but the whole staff of women (including the assistanct and dentist) were more personable in a non-annoying and genuine way compared to most other medical offices I've been to. (I don't like generalizing, but that's a fair assessment.)
The whole office is very pretty, clean, and modern with up to date electronics. It also has touches of femininity without being too overwhelming. There is some design sense which I really appreciate whether that'd be splashes of color, vibrant colored artificial plants in the office, fun wallpaper of floral pineapples in the bathroom, nice soap to use in the bathroom, or using thick stock of paper for business cards. (I'm a designer, so this is much appreciated to see a dental office think about the whole experience!)
Besides the office, other things that I enjoyed was that they offer Perrier water (my jam!) and some Trader Joe's snack bars in the waiting area. The bathroom is really pretty and clean and smells good (this matters!), they use rose salve on your lips instead of vaseline which was a delightful surprise, the fluoride cleaning paste tastes good, and I must say I liked the music they played in the office. (Selena Gomez, lol).
The dental assistant who took my x-rays was very kind, gentle, and professional. We had some small talk which helped me ease into being in a new office.
Dr. Sonya was very kind and patient. I was running around all day so I appreciated her being able to work with me. She's very informative in taking the time to discuss my x-rays, the general health of my teeth, and next steps. Her energy was calm and safe to be around. She worked with my teeth gently, chiming in with information when necessary. I felt so nice being in that office that I trusted being in her hands and the team. I felt so relaxed throughout the cleaning that I didn't want it to end.
Upon wrapping up, they gave me a gift which was very sweet and unexpected. It reminded me of the memories I had as a child going to the dentist office, except that the gift wasn't to soothe my pain 9r angst of being in a dentist office :) It was a nice throwback and a sweet way of welcoming new patients.
FYI, This is the first time I EVER posted an online review for any service, ever! You guys got me hooked. Thank you for your hospitality and I will without a doubt be back.
